All Love Frankie lampshades are handmade to order and hold a lead time of approximately 7 – 14 working days. (two – three weeks). During busy periods such as Christmas and promotional sales this lead time can be increased to 14 – 21 working days (three – four weeks).
Please contact us if you are in a rush for your order as we will do everything we can to help you meet your deadlines.
Any other item ordered from the Love Frankie website will have a lead time of 3 – 5 working days unless otherwise stated on the product. And Finally… if you order more than one item, it is possible that your order will be delivered at different times.
Please note that dispatch estimates are not guaranteed dispatch times and should not be relied upon as such.
We deliver both to the UK and internationally.
All large packages will be delivered on a next day tracked and insured service with DPD local. Once the shipping labels have been produced Dpdlocal will email/text you with your tracking number and on the day of delivery you will receive a text with your one hour delivery slot.
Small packages will be shipped via Royal Mail.
* Our Free Shipping Offer Over £100 is only applicable on orders shipped to Mainland UK. This offer cannot be used in conjunction with any discount code.
UK Small packages £2.95 (for example: Flex by the metre)
UK Large packages £5.95
Scottish Highlands £10.00
Scottish Islands & Channel Islands £24.00
N.Ireland and Republic of Ireland £15.00
Europe from £18.00
International: From £50.00
Shipping to the Europe and Internationally will be worked out once your order has been placed and we know the exact address and the size and weight of your order. Therefore, please be aware that we may request further shipping funds once your order is ready for dispatch. Please feel free to email us for a quote before you place your order.
The customer is responsible for any import duty or customs charges.
Please note: we reserve the right to decline orders for delivery to some countries if delivery charges or import taxes are prohibitive.
As we process your order, we will inform you by email or phone if any products you order turn out to be unavailable or if delivery time will be longer than stated.